What to do if – Zanussi ZRG716SW User Manual
Page 20
What to do if…
Warning! Before troubleshooting,
disconnect the mains plug from the mains
socket.
Only a qualified electrician or competent
person must do the troubleshooting that is not
in this manual.
Important! There are some sounds during
normal use (compressor, refrigerant
circulation).
Problem
Possible cause
Solution
The appliance is noisy
The appliance is not supported
properly
Check if the appliance stands stable
(all the four feet should be on the
floor)
The appliance does not
operate. The lamp does
not operate.
The appliance is switched off.
Switch on the appliance.
The mains plug is not connected to
the mains socket correctly.
Connect the mains plug to the mains
socket correctly.
The appliance has no power. There
is no voltage in the mains socket.
Connect a different electrical appli-
ance to the mains socket.
Contact a qualified electrician.
The lamp does not work.
The lamp is in stand-by.
Close and open the door.
The lamp is defective.
Refer to "Replacing the lamp".
The compressor operates
continually.
The temperature is not set correct-
ly.
Set a higher temperature.
The door is not closed correctly.
Refer to "Closing the door".
The door has been opened too fre-
quently.
Do not keep the door open longer
than necessary.
The product temperature is too
high.
Let the product temperature de-
crease to room temperature before
storage.
The room temperature is too high.
Decrease the room temperature.
Water flows on the rear
plate of the refrigerator.
During the automatic defrosting
process, frost defrosts on the rear
plate.
This is correct.
Water flows into the refrig-
erator.
The water outlet is clogged.
Clean the water outlet.
Products prevent that water flows
into the water collector.
Make sure that products do not
touch the rear plate.
Water flows on the ground.
The melting water outlet does not
flow in the evaporative tray above
the compressor.
Attach the melting water outlet to the
evaporative tray.
The temperature in the ap-
pliance is too low.
The temperature regulator is not set
correctly.
Set a higher temperature.
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