Xoro HRT 7520 - Manual (Page 72)

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English
Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:
x
Tel.: +49 (40) 77 11 09 17
x
Fax: +49 (40) 76 73 35 15
x
Internet: www.xoro.de/support
Symptom Correction
No DVB-T reception /
serious distortion by
mosaics or artefacts/
freeze pictures x No DVB-T reception in your region.
x Realign the antenna. Please pay attention to the
direction of the antenna.
x Please use a bigger antenna or an aerial antenna.
x Retry the Auto Scan.
No power x Plug the power cord into the outlet tightly and turn on
the power.
Can not scan programs x Adjust the dish
x Refer settings for searching
No picture / no
coloured pictures
x Control the connection to the TV set.
x Control the video output mode in the setup.
x TV channel or program is scrambled
Remote control does
not work x Change the batteries.
x Operate within normal range (max. 5 meters, 30 °)
x The sensor is pointed to by bright light.
No sound x Cancel Mute. Press MUTE button
x Increase volume. Press VOL+ button
x Pay attention to connection to TV set or amplifier.
Audio / Subtitle without
function
or can no
choose
x Change audio track (press LANG button)
x Change subtitle track (press SUB-T button)
x Other audio track is not supported
x Subtitles are not supported by broadcaster
No Recording x No USB is connected.
x No free space on the storage.
Recording has jerkings
or other mal functions x The connected storage is too slow. Please use only
USB-Sticks with 8 GB or higher.
x Please control the reception quality of the antenna and
align them for getting better quality.