Andrew James AJ000064 5 Litre Airpot User Manual
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If your product develops a problem within the first 12 months of the fixed
warranty, we will pay all shipping costs to have it returned to us. After 12 months
the customer will be liable for the cost of returning the product to us. We will then
pay to have the repaired/replaced item shipped back to the customer.
If you wish to return your item for a full refund, you have the right to do so within
the first 7 days. For our returns policy please go to
Customers are responsible for any taxes applied to our products when they are
shipped outside of the EU. All of our prices are inclusive of VAT. Once a product has
been returned to us, we will aim to repair or replace it within 30 days of receipt.
The guarantee does not cover any defect arising from improper use, damage, build-
up of lime scale or repair attempts made by third-parties. Also, the guarantee does
not cover normal wear and tear of individual parts.
Copyright Andrew James.