SM Pro Audio Q-ADAT: Analog to ADAT Converter User Manual

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7. WARRANTY Card
To be protected by this warranty, the buyer must complete and return the enclosed war-
ranty card (signed/stamped by retail dealer) within 14 days of the date of purchase to SM
Pro Audio (see address below 3). Failure to return the card in due time (date as per post-
mark) will void any extended warranty claims.

7.1 WARRANTY
1. SM Pro Audio warrants the mechanical and electronic components of this product to
be free of defects in material and workmanship for a period of one (3) years from the ori-
ginal date of purchase, in accordance with the warranty regulations described below. If
any defects occur within the specified warranty period that are not caused by normal wear
or inappropriate use, SM Pro Audio shall, at its sole discretion, either repair or replace the
product.
2. If the warranty claim proves to be justified, the product will be returned freight prepaid
by SM Pro Audio within Australia. Outside of Australia, the product will be returned at the
buyer's expense.
3. Warranty claims other than those indicated above are expressly excluded.

7.2 RETURN AUTHORIZATION NUMBER
1. To obtain warranty service, the buyer must call SM Pro Audio during normal business
hours BEFORE returning the product. Please use the following telephone numbers:

Australia and Asia: Tel.: +61 3 9555 8081
North America: Tel.: 877-784-7383
Europe: Tel.: +49 2504 888 878 0

All inquiries must be accompanied by a description of the problem. SM Pro Audio will
then issue a return authorization number or by email to [email protected]
2. The product must be returned in its original shipping carton, together with the return aut-
horization number, to the following addresses:

Australia and Asia:
SM Pro Audio
Service Department
W25, 26-28 Roberna St
Moorabbin
Australia

North America:
SM Pro Audio USA
managed by MV Pro Audio, LLC
P.O. Box 3312
Santa Barbara, CA 93130

Europe:
SM Pro Audio Europe / tt audio GmbH
Alfred-Krupp-Str. 5
48291 Telgte
Germany

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