2 technical service – Avision FB5000 (BT-1007B) User Manual

Page 95

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User’s Manual

8-3

8.2 Technical Service


Before contact Avision, please prepare the following

information:

ƒ Scanner serial & revision number (located on the bottom of

the scanner);

ƒ Hardware configuration (e.g., your host CPU type, RAM size,

free disk space, display card, interface card);

ƒ The name and version of your scanning software application;
ƒ The version of your scanner driver.

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