Double Power Technology GS918 - Manual (Page 19)

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6.Fails to open a web page.
Check to ensure the tablet has a Wi-Fi connection.
It is possible the web page you’re trying to access does not exist, or is under maintenance. Try ac-
cessing the site from another device.
7.Forgot password or lock pattern.
Please contact Customer Service via email, and you will be given instructions on how to
do a factory reset. Please be aware that all personal data will be deleted by a factory reset.
8.Downloaded an app, but don’t see it on the home page.
Check the Launcher Tab to see if the app you downloaded is under the APP tab.
Check the Applnstaller.
Go to Settings, then Apps, and view the list of downloaded or all Apps.