Troubleshooting and faqs 16, Troubleshooting issues 16, Troubleshooting and faqs – Actiontec SBWD100A User Manual User Manual

Page 17: Troubleshooting issues

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Troubleshooting and FAQs

This chapter describes some problems you may encounter using the

ScreenBeam Wireless Display Receiver, and possible solutions to those

problems. Also included are frequently asked questions, and answers to

those questions.

Troubleshooting Issues

I'm not seeing anything on my HDTV screen after powering on

the Receiver.
Check the cable connections and make sure the TV Input setting is the

same as the HDMI port to which the Receiver is connected.

When I connect to an access point or wireless router with an active

WiDi session, the WiDi connection drops.
This a known issue with Intel WiDi. To solve the problem, connect the

Intel WiDi PC to an access point or wireless router before starting a

WiDi session.

In some instances, I can’t connect to the Receiver from WiDi after

installing antivirus software.
This is also a known issue with Intel WiDi. To solve the problem, add

Intel WiDi to the antivirus-approved whitelist of applications,

then reconnect.

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