C.E. Niehoff & Co. C722 & C724 Troubleshooting Guides User Manual

Caution notice, Notice

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Page 1

TG71A

C722 and C724 Alternator

Troubleshooting Guide

Table of Contents

Section A: Wiring Diagram ................................................2
Section B: Basic Troubleshooting ......................................3
Section C: Advanced Troubleshooting ......................... 4 – 6

Hazard Definitions

These terms are used to bring attention to presence of hazards of vari-
ous risk levels or to important information concerning product life.

Indicates presence of hazards that

will or can cause minor personal

injury or property damage.

Indicates special instructions on

installation, operation or mainte-

nance that are important but not

related to personal injury hazards.

CAUTION

NOTICE

Battery Conditions

Until temperatures of electrical

system components stabilize, these

conditions may be observed during

cold-start voltage tests.

Maintenance/Low Maintenance Battery

— Immediately after engine starts, system volts are

lower than regulator setpoint, amps are medium.

— 3–5 minutes into charge cycle, system volts

increase, amps decrease.

— 5–10 minutes into charge cycle, system volts

increase to, or near, regulator setpoint and amps

decrease to a minimum.

— Low maintenance battery has same characteristics

with slightly longer recharge times.

Maintenance-free Battery

— Immediately after engine starts, system volts are

lower than regulator setpoint, low charging amps.

— Once charge cycle begins, low volts and low amps

are still present.

— After alternator energizes, voltage will increase

several tenths. Amps will increase gradually, then

quickly, to medium to high amps.

— Finally, volts will increase to setpoint and amps

will

decrease.

The time it takes to reach optimum voltage and

amperage will vary with engine speed, load, and

ambient temperature.

High-cycle Maintenance-free Battery

These batteries respond better than standard mainte-

nance-free. Charge acceptance of these batteries may

display characteristics similar to maintenance batteries.

AGM (Absorbed Glass Mat) Maintenance-free Battery

These dry-cell batteries respond better than standard

maintenance-free. If battery state of charge drops to

75% or less, batteries should be recharged to 95% or

higher separately from the engine’s charging system to

avoid damaging charging system components and to

provide best overall performance. Charge acceptance of

these batteries may display characteristics similar to

maintenance batteries.

Battery Charge Volt and Amp Values

Volt and amp levels fluctuate depending on the battery state
of charge. If batteries are in a state of discharge—as after
extended cranking time to start the engine—system volts
will measure lower than the regulator setpoint after the en-
gine is restarted and system amps will measure higher.
This is a normal condition for the charging system; the
greater the battery discharge level, the lower the system
volts and the higher the system amps. The volt and amp
readings will change as batteries recover and become fully
charged: system volts will increase to regulator setpoint
and system amps will decrease to low level (depending on
other loads).

Low Amps: Minimum or lowest charging system amp

value required to maintain battery state of charge,
obtained when testing the charging system with a fully
charged battery and no other loads applied. This value
will vary with battery type.

Medium Amps: System amps value which can cause

the battery temperature to rise above adequate charging
temperature within 4-8 hours of charge time. To pre-
vent battery damage, the charge amps should be
reduced when battery temperature rises. Check battery
manufacturer’s recommendations for proper charge
amp rates.

High Amps: System amps value which can cause

the battery temperature to rise above adequate charging
temperature within 2-3 hours of charge time. To pre-
vent battery damage, the charge amps should be
reduced when battery temperature rises. Check battery
manufacturer’s recommendations for proper charge
amp rates.

Battery Voltage: Steady-state voltage value as mea-

sured with battery in open circuit with no battery load.
This value relates to battery state of charge.

Charge Voltage: Voltage value obtained when the

charging system is operating. This value will be higher
than battery voltage and must never exceed the regula-
tor voltage setpoint.

B+ Voltage: Voltage value obtained when measuring

voltage at battery positive terminal or alternator B+
terminal.

Surface Charge: Higher than normal battery voltage

occurring when the battery is disconnected from
battery charger. The surface charge must be removed
to determine true battery voltage and state of charge.

Significant Magnetism: Change in strength or intensi-

ty of a magnetic field present in alternator rotor shaft
when the field coil is energized. The magnetic field
strength when the field coil is energized should feel
stronger than when the field is not energized.

Voltage Droop or Sag: Normal condition occurring

when the load demand on alternator is greater than
rated alternator output at given rotor shaft RPM.

NOTICE

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