Service work order, Customer information, Vehicle information – Elka Suspension SHOCK ABSORBERS User Manual

Page 20: Return shipping information, Description of the problem(s)

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IMPORTANT! READ FIRST: SHIPPING INSTRUCTIONS

1) Call our Customer Service Department at 1-800-557-0552 or 450-655-4855 to get a Returned Goods Authorization number (RGA#).
2) Clean your shocks thoroughly. Use gentle detergent and pay attention to areas where debris can become lodged.
3) Wrap each shock individually before placing them in a box to avoid damage during shipping. Any damage during shipping is your responsability.
4) Fill out this form completely and put it on top inside your package. An incomplete form will cause additional delay.
5) One of our representatives will call you to confirm when we receive your package.

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ELKA SUSPENSION INC. Phone: (450) 655-4855 or 1 800 557-0552 www.elkasuspension.com

SERVICE WORK ORDER

CUSTOMER INFORMATION

CUSTOMER NAME: __________________________________________________________________________

ADDRESS: ___________________________________________ CITY: ________________________________

STATE: _______________ COUNTRY: ______________________ POSTAL / ZIPCODE: ______________________

PHONE: ______________________ FAX: _________________________ AGE: _________ WEIGHT: _________

RIDING TYPE: MX XC DZ DUNE TT RECREATIONAL CLASS: _________________________

PAYMENT: VISA AMEX MASTERCARD NUMBER: ___________________________ EXP: _____ / _____

SOCIAL SECURITY NUMBER (REQUIRED BY UPS TO ALLOW CUSTOMS CLEARANCE): ______________________________

VEHICLE INFORMATION

MAKE: __________________________ MODEL: _________________________________ YEAR: ___________

SWINGARM: _________________________________ A-ARMS: ______________________________________

RETURN SHIPPING INFORMATION

CHECK HERE IF SAME AS BILLING INFORMATION

NAME: __________________________________________________________________________________

ADDRESS: ___________________________________________ CITY: ________________________________

STATE: _______________ COUNTRY: ______________________ POSTAL / ZIPCODE: ______________________

PHONE: ______________________ FAX: _________________________

DESCRIPTION OF THE PROBLEM(S)

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