ELRO FA420DVR 4-ch digital recorder + 500 gb hard disc USERS MANUAL User Manual

Page 68

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Page 68

1

Time period settings are not correct

2

Incorrect settings for motion detecting areas

3

Sensitivity sets too low

4

Hardware of certain versions have limits

13

Q: Cannot log in from client end or through WEB

A: Possible cause:

1

Client cannot install or normally display whether the OS is Win98 or Win me: We

recommend upgrading to version Win2000 SP4 or higher, or installing an earlier version of

the customer software.

2

ActiveX control is disabled

3

Version dx8.1 or higher is not installed. Upgrade video card driver

4

Network connection error

5

Network setup error

6

Incorrect user name and password

7

Version of client software does not match the program version of DVR

14

Q: No video image or only mosaic on network preview and video playback screen

A: Possible cause:

1

Insufficient network bandwidth

2

Client’s PC may have resource constraints

3

DVR may have the area masked or privacy protection on the channel

4

The user logged in has no monitoring permission

5

The quality of the real-time DVR video output is poor

15

Q: Unstable network connection

A: Possible cause:

1

Unstable network

2

IP address conflict

3

MAC address conflict

4

Bad network card in PC or DVR

16

Q: Burn/USB backup error

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