Avaya 201-type - Manual (Page 4)

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Tristar Voice Tube top H81
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Tristar Noise Canceling top H81N
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Duoset (Supra Starter) Voice Tube H141 Headband only
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Duoset (Supra Starter NC) Noise Canceling top H141N Headband only
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Duoset (Earset Starter) Voice Tub top H141 Earhooks only
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Duoset (Earset Starter NC) Noise Canceling top H141N Earhooks only
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Duoset (Starter Special VT) Voice Tube top H141 Headband & Earhooks
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Duoset (Starter Special NC) Noise Canceling top H141N Headband & Earhooks
Using the 201-Type Module Recorder Interface
The following sections explain how to use the features of the 201-type Module Recorder Interface. For more
information, consult your system manager.
Adjusting Headset Volume
When you are using headset jacks connected to the 20-type stand, use the volume control buttons on the 2420
telephone to adjust the volume of these headsets. The volume control buttons are located to the left of the numeric
dialpad on the 2420 telephone. For more information, see the 2420 Digital Telephone User’s Guide (555-250-701).
NOTE: When you are using dual headsets, use the Headset and Mute buttons on the 2420 telephone to control
these headsets.
Recording a Telephone Conversation
If a recording device is connected to the 201-type module, you can record your telephone conversation by pressing
the Record button on the device. Depending on the 201-type module switch setting, the caller may hear a “beep
tone” when you are recording a conversation. This tone alerts the caller that the conversation is being recorded.
201-Type Module Recorder Interface
The 201-type Module Recorder Interface is designed for recording calls on a standard tape recorder. (A recorder
with AGC [Automatic Gain Control] is recommended.) With this interface, a warning tone, a soft beep repeated
every 13.5 seconds, notifies the agent and the calling party that the call is being recorded. Be aware that this tone
may be a legal requirement.
IMPORTANT:
The use of service observing features and call recording features may be subject to federal, state, and local laws,
rules, or regulations and may be prohibited pursuant to the laws, rules, or regulations or require the consent of one
or both of the parties to the conversation. Customers should familiarize themselves with and comply with all
applicable laws, rules, and regulations before using these features.