Subscription – Avaya AWH-55 User Manual

Page 11

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SUBSCRIPTION

The headset and base unit are supplied
subscribed to each other. However, if
you wish to use a replacement headset
with the base unit, then the units must be
re-subscribed as follows:

1. Return the headset to the headset

charge cradle.

2. Press and hold both the talk volume

fine tune buttons on the base unit for
a minimum of 5 seconds. The power
indicator (3) will then flash (red).

3. Press and hold the headset mute control

button for a minimum of 5 seconds. The
talk indicator light (17) on the headset
will then illuminate (green).

Successful re-subscription is indicated
when the power indicator is fully
illuminated and the talk indicator light
is off.

4. To complete the process, reset the base

unit by disconnecting the AC power
adapter (24) from the AC power adapter
jack (7) for 5 seconds, then reconnect.

5. If re-subscription fails within

2 minutes the headset will return
to the un-subscribed state. Try the
re-subscription process again or call
Technical Support (page 27).

SYMPTOM

SUGGESTION

I can hear too much

• Lower the speak volume fine tune

echo or sidetone.

(13) on the base unit.

• If the volume is still too high, lower

the speak volume master (12)
setting.

My handset lifter operates

• Disable the IntelliStand function

every time I remove or

by moving the IntelliStand switch

replace my headset in the

(10) to position I (off).

base unit.

Battery talk time

• Replace battery with a new battery

performance is significantly

pack. Refer to the diagrams on

degraded even

page 17.

after a full recharge.

Headset is uncomfortable

• Try changing earloop sizes.

when worn in over-the-ear

Experiment to find the best fit.

mode.

Suddenly the call is dropped.

• Try to reset the system. See page 22.

(Talk indicator on the

If this does not work, try the

headset and base will not

subscription procedure on page 21.

be illuminated.)

I hear static that does not

• Try to re-establish a link by pressing

allow me to communicate.

the headset talk button. If that does
not work, try resetting the base unit.
See Step 4 of System Reset on page
22. Last, try the whole System Reset
procedure on page 22.

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