Troubleshooting, Intermittent data, Test the ph sensor – Hach-Lange POLYMETRON 9500 Ultrapure pH_ORP Module User Manual User Manual

Page 15: Sensor diagnostic and test menu, Retry with a fresh reference solution. refer to

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To see both actual and reference sensor impedance readings:

1. Push the menu key and select SENSOR SETUP>[Select Sensor]>DIAG/TEST>SENSOR

SIGNAL.

Troubleshooting

Intermittent data

During calibration, data is not sent to the datalog which will result in the datalog having areas where
the data is intermittent.

Test the pH sensor

Two pH buffers and a multimeter are required.

1. Put the sensor in a pH 7 buffer solution and wait for the temperature of the sensor and buffer to

reach room temperature.

2. Disconnect the red and white wires from the module.
3. Measure the resistance between the red and white wires to verify the operation of the

temperature element. For a PT1000 temperature element, the resistance should be between
1090 and 1105 ohms at approximately 25 ºC. For a PT100 temperature element, the resistance
should be approximately 109 ohms at approximately 25 ºC. If the temperature element is good,
reconnect the wires to the module.

4. Push the menu key and select SENSOR SETUP>[Select Sensor]>DIAG/TEST>SENSOR

SIGNAL . For a standard pH electrode, the reading should be between –50 and +50 mV.

5. Rinse the sensor with water and put it in a pH 4 or pH 10 buffer solution (use only a pH 4 buffer

solution for antimony sensors). Wait for the temperature of the sensor and buffer to reach room
temperature.

6. Compare the mV reading in the pH 4 or 10 buffer to the reading in the pH 7 buffer. For a standard

pH electrode, the reading should differ by approximately 160 mV. If the difference is less than
160 mV, call technical support.

Sensor diagnostic and test menu

The sensor diagnostic and test menu shows current and historical information about the instrument.
Refer to

Table 3

.

To access the sensor diagnostic and test menu, push the menu key and select SENSOR
SETUP>[Select Sensor]>DIAG/TEST.

Table 3 Sensor DIAG/TEST menu

Option

Description

MODULE INFORMATION

Shows information about the sensor module.

SENSOR INFORMATION

Shows the name and serial number that was entered
by the user.

CAL DAYS

Shows the number of days since the last calibration.

CAL HISTORY

Shows a list of all calibrations by date/time stamp. Use
the arrows keys to select a calibration and push enter
to view the details.

RESET CAL HISTORY

Resets the calibration history for the sensor (requires
service-level passcode). All previous calibration data is
lost.

English 15

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