Hach-Lange SENSION+ MM110 - Manual (Page 26)

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10. Warranty, liability and complaints
The manufacturer warrants that the product supplied is free of material and manufacturing defects and undertakes
the obligation to repair or replace any defective parts at zero cost. The warranty period for instruments is 24
months.
With the exclusion of the further claims, the supplier is liable for defects including the lack of assured properties
as follows: all those parts that can be demonstrated to have become unusable or that can only be used with
significant limitations due to a situation present prior to the transfer of risk, in particular due to incorrect design,
poor materials or inadequate finish will be improved or replaced, at the supplier’s discretion. The identification
of such defects must be notified to the supplier in writing without delay, however at the latest 7 days after the
identification of the fault. If the customer fails to notify the supplier, the product is considered approved despite
the defect. Further liability for any direct or indirect damages is not accepted.
If instrument-specific maintenance and servicing work defined by the supplier is to be performed within the
warranty period by the customer (maintenance) or by the supplier (servicing) and these requirements are not met,
claims for damages due to the failure to comply with the requirements are rendered void.
Any further claims, in particular claims for consequential damages cannot be made.
Consumables and damage caused by improper handling, poor installation or incorrect use are excluded from
this clause.
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