Section 9 warranty, liability and complaints – Hach-Lange Piston pipette User Manual

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Section 9

Warranty, liability
and complaints

The manufacturer warrants that the product supplied is free of
material and manufacturing defects and undertakes the
obligation to repair or replace any defective parts at zero cost.

The warranty period for these pipettes is 24 months.

With the exclusion of the further claims, the supplier is liable
for defects including the lack of assured properties as follows:
all those parts that can be demonstrated to have become
unusable or that can only be used with significant limitations
due to a situation present prior to the transfer of risk, in
particular due to incorrect design, poor materials or
inadequate finish will be improved or replaced, at the
supplier's discretion. The identification of such defects must be
notified to the supplier in writing without delay, however at the
latest 7 days after the identification of the fault. If the customer
fails to notify the supplier, the product is considered approved
despite the defect. Further liability for any direct or indirect
damages is not accepted.

If specific maintenance work defined by the supplier is to be
performed within the warranty period by the customer
(maintenance) and these requirements are not met, claims for
damages due to the failure to comply with the requirements
are rendered void.

Any further claims, in particular claims for consequential
damages cannot be made.

Consumables and damage caused by improper handling, poor
installation or incorrect use are excluded from this clause.

AV_pipette.book Seite 26 Donnerstag, 8. Dezember 2005 3:56 15

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