Learning more, service, and support – Apple Mac mini computer User Manual

Page 65

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Chapter 4

Troubleshooting

65

6

When the Apple Hardware Test main screen appears (after about 45 seconds), follow

the onscreen instructions.

7

If Apple Hardware Test detects a problem, it displays an error code. Make a note of the

error code before pursuing support options. If Apple Hardware Test doesn’t detect a

hardware failure, the problem may be software-related.

For more information about Apple Hardware Test, see the Apple Hardware Test Read

Me file on the Mac OS X Install Disc 1.

Learning More, Service, and Support

Your Mac mini does not have any user-accessible parts. If you need service, take your

Mac mini to an Apple Authorized Service Provider or contact Apple for service. You can

find more information about your Mac mini through online resources, onscreen help,

System Profiler, or Apple Hardware Test.

If you didn’t order AirPort Extreme or Bluetooth technology with your Mac mini or if

you want additional memory installed, contact an Apple Authorized Service Provider or

an Apple Store retail location.

Online Resources

For online service and support information, go to www.apple.com/support. Choose

your country from the pop-up menu. You can search the AppleCare Knowledge Base,

check for software updates, or get help on Apple’s discussion boards.

Onscreen Help

You can often find answers to your questions, as well as instructions and

troubleshooting information, in Mac Help. Choose Help > Mac Help.

LL3734M40.book Page 65 Thursday, July 6, 2006 3:45 PM

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