Multichannel Systems MEA-IT Manual - Manual (Page 27)

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5 Troubleshooting
5.1 Troubleshooting
Most problems occur seldom and only under specific circumstances. In most cases, it is only a minor
problem that can be easily avoided or solved.
If the problem persists, please contact your local retailer. The highly qualified staff will be glad to
help you. Please inform your local retailer as well, if other problems that are not mentioned in this
documentation occur, even if you have solved the problem on your own. This helps other users,
and it helps MCS to optimize the instrument and the documentation.
Please pay attention to the safety and service information in chapter "Important Safety Advice".
Multi Channel Systems has put all effort into making the product fully stable and reliable, but
like all high-performance products, it has to be handled with care.
5.2 Error Messages
If the MEA-IT device and the data acquisition computer are not connected the error massage
"No Connection" appears in the header of the main window. At the same time the button
"Measurement" below the virtual MEA layout turns to "Load".
Possible causes:
? The blue power LED is not lightning. The supply power via computer is not connected
or there is a technical problem with the instrument.
Check the power source and the cable connections. If this does not solve the problem,
please contact your local retailer for support.
? The power LED is lighting. The USB port might not support USB 2.0 or might not be working.
Check the USB port. Only Full Speed USB 2.0 ports can be used. Try another USB 2.0 port.
If the problem is solved you can click the "Load" button to restart the measurements.
The "Select MEA" dialog will appear, you can fill in the required fields and start up again.