Troubleshooting guide, Special application – Altinex Touch Screen Controllers CP450 Series User Manual

Page 23

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SPECIAL APPLICATION

400-0517-001

22

7.4 AVSNAP

AVSnap provides a complete environment for
designing simple to sophisticated graphical user
interfaces (GUIs). AVSnap is preinstalled on each
CP450 making it easy to integrate into any control
environment.

Everything needed to start is included in a sample
application. Use the predefined procedures and
functions to communicate with devices over
RS-232 or LAN, or create your own custom
functions. In addition to standard communication
and control, the functions below are useful for
typical touch screen applications and can be
assigned to buttons or placed in startup and
shutdown routines. The samples shown here
require an application object named “App1” to be
part of the application.

App1.Shutdown .............. Close the application and

turn off the computer.

App1.SleepMonitor ......... Turn off monitor power.

App1.Quit ....................... Quit

the runtime

environment and return to
edit mode if running an
AMT file. If running an
EXE file, quit the EXE
and close the application.

App1.Stop....................... Stop the executable

application.
Use with EXE files only!!!

App1.Powersave ............ Hibernate (standby) the

computer per display
property settings.

App1.RunScreensaver.... Launch the screensaver.

If no screensaver is
installed this command
has no effect.

TROUBLESHOOTING GUIDE

8

We have carefully tested and found no problems in
the supplied CP450; however, we would like to
offer suggestions for the following:

8.1 POWER IS NOT ON

Cause 1:

No AC power.

Solution:

Verify the adapter is plugged into a
working AC outlet and that the outlet
has power. Use only the AC adapter
that was shipped with the unit.

Cause 2:

Adapter is not plugged into
CP450.

Solution:

Verify the DC power plug coming
from the AC adapter is plugged all
the way into the CP450.

Cause 3:

The CP450 has a problem.

Solution:

If there is AC power to the adapter
and the LED still does not turn on,
the CP450 or the power adapter
may require service. Call ALTINEX
at (714) 990-2300.

8.2 SOFTWARE/FILES ARE MISSING

Cause 1:

Changes were not committed to
memory.

Solution:

Make changes to the CP450 then
run the COMMIT batch file on the
desktop before shutting down or
restarting the CP450.

Cause 2:

File/application was open when
COMMIT was executed.

Solution:

Any files that are open for editing
must be closed before executing the
COMMIT batch file. For best results,
close all applications and files before
running the COMMIT batch file.

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