Acer 5538 - Manual (Page 162)

Chapter 4 152
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3. Use the following table with the verified symptom to determine which page to go to.
4. If the Issue is still not resolved, see “Online Support Information” on page 191.
Symptoms (Verified) Go To
Power On Issue Page 153
No Display Issue Page 154
LCD Failure Page 156
Internal Keyboard Failure Page 156
Touchpad Failure Page 157
Internal Speaker Failure Page 157
Internal Microphone Failure Page 159
ODD Failure Page 161
Rightside USB Failure Page 164
Modem Failure Page 165
WLAN/WiMAX Failure Page 165
Bluetooth Failure Page 166
Function Button Failure Page 166
Thermal Unit Failure Page 167
Other Functions Failure Page 168
Intermittent Failures Page 168
Undetermined Failures Page 169
Chapter 4