Problem, Possible causes, What to do – Aqua Products Auto-Chlor AC-6000 User Manual

Page 20: Troubleshooting

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20

T R O U B L E S H O O T I N G

Note: evaluating the possible causes for each problem from top to bottom (first to last) will avoid extra labor.


PROBLEM


POSSIBLE CAUSES


WHAT TO DO

System is turned off.

Turn Control Knob to the desired setting.

Control Knob is set too low in

relation to chlorination demand
(e.g. higher number of bathers,
warmer weather, increased debris
in pool).

Turn Control Knob higher (clockwise) and/or

increase pump operation time.

Low Salinity

Check the salinity level.

(See “Salinity Indicator” section).

Pump operation time too short

Run pump at least 8 hours per day (1.5

turnovers of all the pool water).

Low Stabilizer (Cyanuric Acid)

Check water chemistry; stabilizer should be

between 40-80 ppm. If low, add stabilizer (See
“Understanding the Chemistry”).

1. Chlorine
Level Low

Chemical Imbalance

Check other chemistry and balance

chemicals. (See “Understanding the Chemistry”).

2. Green Pool

Chlorine level too low.

See “Chlorine Level Low” above.

System is turned off.

Turn Control Knob clockwise to the desired

setting.

Main fuse blew.

Check main fuse on bottom of Control Box

and replace if necessary with a 6.3 Amp 250VAC
6x32mm Slow Blow fuse. One extra fuse is
supplied on the bottom-side of the Control Box
cover.

Breaker jumped

Check the breaker leading to the pool control.

Power wires cut,

disconnected, or incorrectly wired.

Check for correct wiring.

3. On/Off Light
is OFF: No
power

Other malfunction in Control

Box.

Contact warranty hotline.

4. On/Off Light
is Solid Green

System is on. This is

normal.

5. Red Flow
Light is Off

This is normal.

6. Flow Light is
Turning On
and Off

This is normal at initial start-

up or if air bubbles are in pipes.

Wait a few minutes for air to clear. If

continuous, see troubleshooting section “Flow
Light is Solid Red” below.

Insufficient water flow from

pump to Flow Sensor and Cell.

This is normal for a few minutes at initial

startup or if air is in the lines.

Clean filters and strainers.

Check for closed valves, faulty pump, etc.

Obstruction or scale

buildup in Cell.

Clean Cell according to instruction

manual. (See “Maintenance” section)

Flow Sensor was not

installed in the correct
direction.

Turn Flow Sensor so arrow faces

direction of water flow.

Flow Sensor is not fully

threaded into the “T”
connector.

Fully thread the Flow Sensor into the T

connector being careful not to damage the
wires or sensors.

7. Flow Light is
Solid Red

Cut wires or insufficient

wire connections.

Check the connection to ensure proper

wire contact.

Control Knob set too low

Turn Control Knob higher (clockwise).

If the red light above the Power Meter

illuminates or if the lights go up and down,
see

Troubleshooting Section “Salinity High” below.

8. Power Meter
lights do not reach
100%

Dirty Cell, Loose Connection,

or Salinity Low.

See Troubleshooting Section “Salinity Low”

below.

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