Asante Technologies ASANTE MacCon Family Ethernet Network Cards for the Macintosh - Manual (Page 59)

5-4 Troubleshooting
Q
After I restart my Macintosh, the LocalTalk icon is selected, instead of
the EtherTalk.
A
Make sure that:
❏ The Asanté EtherTalk driver is on the start-up disk or in the Sys-
tem folder.
❏ The Asanté card is properly seated.
❏ The network cable is properly connected.
If LocalTalk is still selected, install the Asanté EtherTalk software again.
Q
My system freezes intermittently when I access data on the remote file
server. Printing to remote printers is OK. What’s wrong?
A
Check the software version numbers on your Macintosh.
We recommend you have:
❏ Apple operating system 6.0.7 or later
❏ AppleTalk 57.04 or later
❏ Asanté EtherTalk 5.1 or later
❏ Mac TCP version 1.1.1 if using Mac TCP
Upgrade your software if necessary. Remove old driver software by run-
ning the Installer, selecting the
Customize option, and holding down
the Option key ( Install changes to Remove ). Then install new software.
Try a known good location to connect to the network.
Q
I can't see any other Macs on the network.
A
❏ Unmount all network file servers.
❏ Change to LocalTalk.
❏ If using system 7.0, turn off virtual memory and restart.
❏ Run the Asanté Troubleshooter program from the Asanté Ether-
Talk diskette.
❏ If the Ping-Pong test fails, check for faulty connectors, frayed or
broken cable.
MacConi ch 5 Tshooting Page 4 Friday, August 23, 1996 10:15 AM