Call handling, Putting a call on hold – Avaya ONE-X 3.0.0 User Manual
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Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide
November 2006
2. To hang up, perform one of the following actions:
●
return the handset to its cradle.
●
press the Speaker (
) button.
●
press the Headset (
) button.
To ignore an incoming call
●
Select the Ignore softkey while the telephone is ringing.
The telephone immediately stops ringing. If call-forwarding has been defined (see
on page 16), the call is handled accordingly.
Call Handling
Putting a Call on Hold
You can put a call on hold to temporarily remove yourself from the call. While the active call is
on hold, you can make outgoing calls or answer incoming calls.
To put a single call on hold
●
Press the Hold (
) button. You can replace the handset without losing the call.
To retrieve a held call
●
To take the call off hold, perform one of the following actions:
●
Pick up the handset and press the Hold (
) button.
●
For hands-free operation, press the Line/Feature ( ) button associated with the held
line or press the Hold (
) button.
●
If you are using a headset, press the Hold (
) button.
There may be a slight delay before the call becomes active again.
To put an active call on hold while you place a new call
You can hold an active call while you place a call to another party.
1. Press the Hold (
) button.
2. Press a Line/Feature ( ) button. Place and conclude the new call.
3. Retrieve the held call.