Chapter 7 – tips and known issues – Sonnet Technologies Qio Windows User Manual

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Chapter 7 – Tips and Known Issues

Known Issues

Depending on Which Slot You Installed the Sonnet Internal
Express Bus Extender PCIe card, CompactFlash (CF) Cards
May Appear as Disabled
There is a very limited resource in PCI I/O space in PCs, and
depending on the slot you installed the card, there may not be
enough I/O space for the CF drivers to start. This can often be
fixed by moving the Internal Express Bus Extender PCIe card to a
different slot.

CF Cards Do Not Appear Automatically After Hot-Plugging
CF cards use an IDE hard disk driver that does not expect hot-
plugging. As a result, you must open Device Manager and select
Scan for New Devices after inserting or pulling a card. Sonnet is
developing an update that will allow CF cards to be hot-plugged.

Ethernet connections may not work after the Qio is installed
In some cases, Windows assigns new port numbers when the Qio
is installed, and as a result, any Ethernet-specific settings must be
reset in Adapter Settings. Sonnet is investigating this issue.

Tips

Hot-Plugging SxS, P2, and SD Cards
You may hot-plug and hot-swap SxS, P2, and SD memory cards
(by way of the included Sonnet Multimedia Memory Card
Reader & Writer ExpressCard/34) in and out of the Qio enclosure.
However, you must follow proper procedures for ejecting volumes
or else you may lose data on the card or cause your computer to
behave unexpectedly. Do not insert cards into the Qio enclosure
while your computer is sleeping.

Hot-Plugging the Qio Enclosure
Hot-plugging the Qio enclosure is not supported. You must connect
the Qio to its adapter card (and plug in the adapter if you’re using
a notebook computer), connect power to the Qio enclosure,
and then power on the computer. Memory cards and adapter
cards may already be plugged into Qio when you turn on the
computer.

Memory Card Formatting
For best compatibility, format memory cards in the cameras in
which you use them. In some cases, a card formatted in Qio will
not be recognized and must be reformatted in the camera.

Device Drivers
When using adapter cards, some of them require additional drivers
and application software to operate or have full functionality.
Software should be included with the device, or available to
download from the manufacturer’s web site. Check the peripheral’s
user’s manual for information about necessary software.

Powering Devices Connected to Adapter Cards
Although many peripherals may draw power directly through
adapter cards plugged into the Qio enclosure, other devices may
draw more power than Qio can provide and require an external
power source. Remember to use external power supplies when
necessary.

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