JuiceGoose RC5 Series - Remote Control User Manual
Page 4
as a diagnostic aid. If a problem is observed, first double check that the CQ cable has been
correctly assembled and connected. Call Juice Goose Technical Support for assistance if desired.
TROUBLESHOOTING
1. Unit lights are not on.
a. Check cable connection to the RC-5. Is it plugged in?
b. Is it connected to a CQ Series product that is receiving power.
2. System OK Light is out while other functions are normal
a. Check all sequence signal connections between CQ units.
b. Check all power supplies to CQ units.
c. Check to be sure the Terminator is installed in the Output port of the last CQ device.
3. Sequence Up light will not activate after completion of the sequence up process.
a. See No. 2., above.
4. Some lights on the RC5 are lit, but the proper system status is not indicated and the CQ System
is not functioning correctly. The probable problem is that one cable connector is attached to the
cable upside down.
a. Disconnect the RC-5 from the first CQ device and attempt to turn on the CQ device using
the sequence switch on the CQ.
b. Check that the connectors are properly installed as per the directions in this manual.
If the problem can not be remedied, contact Juice Goose for Technical Support. You may call or
contact Juice Goose online for fast and complete technical information. If a unit is to be returned for
service, an authorization number will be required for tracking purposes.
CONTACT JUICE GOOSE
7320 Ashcroft, Suite 104
Houston, Texas 77081
p: 713-772-1404
f: 713-772-7360
www.juicegoose.com