Avaya 1140E IP User Manual

Page 372

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Multi-Level Precedence and Preemption

372

While a call is on hold

1. Preemption tone is played through the

Handsfree speaker for three seconds.

2. The preempting call presents with the

appropriate ringing.

3. The new preemption precedence call

screen is displayed.

An incoming call is
ringing

1. The preempting call presents with the

appropriate ringing.

2. The new preemption precedence call

screen is displayed.

An outgoing call is
ringing

1. The preemption tone plays continuously

in the Handsfree speaker for few
seconds.

2. The outgoing call is removed.

3. The preemption acknowledgment screen

is displayed. See

Figure 86, "Preemption

acknowledgement screen", on page 373

.

4. 4.When the preemption is

acknowledged, or after three seconds
elapse:

a. Preemption tone stops.

b. The new preemption precedence

call screen is displayed.

c. The preempting call presents with

the appropriate ringing.

Table 20: When a preemption call is received

Call state

Preemption behavior

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