Ramsey Winch TR-5000 12 V - Manual (Page 5)

CONDITION POSSIBLE CAUSE CORRECTION
Defective solenoid or stuck
solenoid Jar solenoid to free contacts. Check by applying 12 volts to coil terminal
(it should make an audible click when energized)
Defective remote control switch
Disengage winch clutch, remove remote control switch plug from the
socket and jump pins at 8 and 4 o’clock. Motor should run. Jump pins at
8 and 10 o’clock. Motor should run.
MOTOR RUNS EXTREMELY
HOT
Long period of operation Cooling-off periods are essential to prevent overheating
Insufficient battery
Check battery terminal voltage under load. If 10 volts or less, replace or
parallel another battery to it
Bad connection Check battery cables for corrosion; clean and grease
Insufficient charging system Replace with larger capacity charging system
MOTOR RUNS, BUT DRUM
DOES NOT TURN
Clutch not engaged
If clutch engaged but symptom still exists, it will be necessary to
disassemble winch to determine cause and repair
Defective solenoid or stuck
solenoid Jar solenoid to free contacts. Check solenoid by applying 12 volts to coil
terminal (it should make an audible click when energized)
Defective remote control switch
Disengage winch clutch, remove remote control switch plug from the
socket and jump pins at 8 and 4 o’clock. Motor should run. Jump pins at
8 and 10 o’clock. Motor should run.
Defective motor If solenoids operate, check for voltage at armature post; replace motor
Loose connections Tighten connections on bottom side of hood and on motor
MOTOR WATER DAMAGED
Submerged in water or water
from high pressure car wash Allow to drain and dry thoroughly, then run motor without load in short
bursts to dry windings.
Clutch not disengaged
Check clutch operation according to nameplate. Make sure clutch shifter
knob is fully at “OUT” position.
Winch not mounted squarely
causing end bearing to bind
drum
Check mounting to see that installation instructions on page 4 have been
followed.
Some or all of the (6) 414861
flat head capscrews attaching
the 479007 ring gear retainer
are too tight
Remove the gear housing cover, 413018, and all gears from inside the
gear housing. Disengage the clutch and check to see that the ring gear
will rotate by hand. If it will not, using a hex (allen) wrench, slightly
loosen all the capscrews and then snugly re-tighten them in criss-cross
pattern, but do not over-tighten. The ring gear must rotate by hand. Re-
assemble the winch.
MOTOR RUNS IN ONLY ONE
DIRECTION
MOTOR RUNS, BUT WITH
INSUFFICIENT POWER, OR
WITH LOW LINE SPEED
MOTOR WILL NOT OPERATE
CABLE DRUM WILL NOT
FREESPOOL OR IS DIFFICULT
TO FREESPOOL
Ramsey Electric Winches Troubleshooting Guide
5