Turck products warranty terms and conditions – Ross Controls TURCK MODULAR I User Manual

Page 46

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46

© 2012,

ROSS

CONTROLS

®

.

All Rights Reserved.

RISK OF LOSS
Delivery of the equipment to a common carrier shall constitute delivery to

the Purchaser and the risk of loss shall transfer at that time to Purchaser.
Should delivery be delayed due to an act or omission on the part of the
Purchaser, risk of loss shall transfer to the Purchaser upon notification by
TURCK Inc. that the order is complete and ready for shipment.

WARRANTIES
TURCK INC. (hereinafter “TURCK”) offers five (5) WARRANTIES to cover

all products sold. They are as follows:

1) The 12-MONTH WARRANTY is available for the products listed - generally

those not covered by LIFETIME, 5-YEAR, 24-MONTH or 18-MONTH
warranty. No registration required.

2) The 18-MONTH WARRANTY is available for the products listed - generally

those not covered by LIFETIME or 5-YEAR WARRANTY. No registration
is required.

3) The 24-MONTH WARRANTY is available for the products listed - generally

those not covered by LIFETIME, 5-YEAR or 18-MONTH. No registration
is required.

4) The 5-YEAR WARRANTY is available generally for the products listed.

No registration is required.

5) A LIFETIME WARRANTY is available for the products listed. It becomes

effective when the accompanying TURCK LIFETIME WARRANTY
REGISTRATION is completed and returned to TURCK.

GENERAL TERMS AND CONDITIONS FOR ALL WARRANTIES

• 12-MONTH STANDARD WARRANTY
• 18-MONTH STANDARD WARRANTY
• 24-MONTH STANDARD WARRANTY
• 5-YEAR WARRANTY
• LIFETIME WARRANTY

TURCK warrants the Products covered by the respective WARRANTY

AGREEMENTS to be free from defects in material and workmanship under
normal and proper usage for the respective time periods listed above from
the date of shipment from TURCK. In addition, certain specific terms apply
to the various WARRANTIES.

THESE EXPRESS WARRANTIES ARE IN LIEU OF ANDEXCLUDE ALL

OTHER REPRESENTATIONSMADE - BOTH EXPRESSEDANDIMPLIED.

THERE ARE NO WARRANTIES OF MERCHANTABILITY OR OF FITNESS

FOR A PARTICULAR PURPOSE FOR PRODUCTS COVERED BY THESE
TERMS AND CONDITIONS.

TURCK warrants that the goods sold are as described, but no promise,

description, affirmation of fact, sample model or representation, oral
or written shall be part of an order, unless set forth in these terms and
conditions, or are in writing and signed by an authorized representative of
TURCK. These WARRANTIES do not apply to any Product which has been
subject to misuse, negligence, or accident -or to any Product which has
been modified or repaired, improperly installed, altered, or disassembled
-except according to TURCK’s written instructions.

These WARRANTIES are subject to the following conditions:
1) These WARRANTIES are limited to the electronic and mechanical

performance only, as expressly detailed in the Product specifications and
NOT to cosmetic performance.

2) These WARRANTIES shall not apply to any cables attached to, or

integrated with the Product. However, the 18-MONTH WARRANTY shall
apply to cables sold separately by TURCK.

3) These WARRANTIES shall not apply to any Products which are stored,

or utilized, in harsh environmental or electrical conditions outside TURCK’s
written specifications.

4) The WARRANTIES are applicable only to Products shipped from TURCK

subsequent to January 1, 1988.

ADDITIONAL SPECIFIC TERMS FOR -
(12-MONTH STANDARD WARRANTY) for Linear Displacement

Transducers and RFID products.

(18-MONTH STANDARD WARRANTY) FOR ULTRASONIC SENSORS,

CABLES AND ALL NON-SENSING PRODUCTS SOLD BY TURCK INC.
INCLUDING MULTI-SAFE, MULTI-MODUL, MULTI-CART AND RELATED
AMPLIFIER PRODUCTS, RELAYS AND TIMERS.

(24-MONTH STANDARD WARRANTY) FOR ENCODERS.
5-YEAR WARRANTY FOR INDUCTIVE AND CAPACITIVE PROXIMITY
SENSORS: The periods covered for the above WARRANTIES and
Products shall be 12 MONTHS, 18-MONTHS, 24-MONTHS and 5-YEARS,

respectively, from the date of shipment from TURCK.

LIFETIME WARRANTY (OPTIONAL - REGISTRATION REQUIRED)

FOR INDUCTIVE, INDUCTIVE MAGNET OPERATED AND CAPACITIVE
PROXIMITY SENSORS SOLD TO THE ORIGINAL PURCHASER FOR
THE LIFETIME OF THE ORIGINAL APPLICATION.

The following terms apply to the LIFETIME WARRANTY in addition to

the General Terms:

1) This WARRANTY shall be effective only when the LIFETIME WARRANTY

REGISTRATION has been completed, signed by the End User and an
authorized TURCK Representative or Distributor and has been received
by TURCK no later than six (6) months after installation in the End User’s
Plant, or two (2) years from the date product was shipped from TURCK,
whichever is sooner.

2) This warranty is available only to TURCK’s authorized Representatives,

Distributors and to the Original User. (The term “Original User” means that
person, firm, or corporation which first uses the Product on a continuous
basis in connection with the operation of a production line, piece of
machinery, equipment, or similar device.) In the event the ownership of the
product is transferred to a

person, firm or corporation other than the Original User, this WARRANTY

shall terminate.

3) This WARRANTY is applicable only to the Original Application. In the

event the machinery, equipment, or production line to which the Product
is connected, or on which it is installed, is substituted, changed, moved or
replaced, the WARRANTY shall terminate.

4) This WARRANTY shall be valid only if the Product was purchased by the

Original User from TURCK, or from an authorized TURCK Distributor, or
was an integral part of a piece of machinery and equipment obtained by the
Original user from an Original Equipment Manufacturer, which itself, was
purchased directly from TURCK or from an authorized Distributor.

PURCHASER’S REMEDIES
This Remedy shall apply to all WARRANTIES. If a TURCK Distributor desires
to make a WARRANTY Claim, the Distributor shall, if requested by TURCK,
ship the Product to TURCK’s factory in Minneapolis, Minnesota, postage
or freight prepaid. If the User desires to make a WARRANTY Claim, they
shall notify the authorized TURCK Distributor from whom it was purchased
or, if such Distributor is unknown, shall notify TURCK. TURCK shall, at its
option, take any of the following two courses of action for any products which
TURCK determines are defective in materials or workmanship.
1) Repair or replace the Product and ship the Product to the Original
Purchaser or to the authorized TURCK Distributor, postage or freight
prepaid; or
2) Repay to the Original Purchaser that price paid by the Original Purchaser;
provided that if the claim is made under the LIFETIME WARRANTY, and
such Product is not then being manufactured by TURCK, then the amount to
be repaid by TURCK to the Original Purchaser shall be reduced according
to the following schedule:
Number of Years Since Date

Percent of Original Purchase

of Purchase by Original Purchaser

Price To Be Paid by TURCK

10

50%

15

25%

20

10%

More than 20

5%

PURCHASER’S REMEDIES SHALL BE LIMITED EXCLUSIVELY TO THE
RIGHT OF REPLACEMENT, REPAIR OR REPAYMENT AS PROVIDED
AND DOES NOT INCLUDE ANY LABOR COST OR REPLACEMENT AT
ORIGINAL PURCHASER’S SITE. TURCK SHALL NOT BE LIABLE FOR
ANY CONSEQUENTIALDAMAGES RESULTINGFROM ANY BREACH
OF ANY WARRANTY, EXPRESSEDORIMPLIED, APPLICABLETOTHE
PRODUCT, INCLUDING WITHOUT LIMITATION, ANY DAMAGES
RESULTING FROM PROPERTY DAMAGE, PERSONAL INJURY OR
BUSINESS INTERRUPTION.
CONSIDER SAFETY AND PROTECTION PRECAUTIONS
TURCK takes great care to design and build reliable and dependable
products, however, some products can fail eventually. You must take
precautions to design your equipment to prevent property damage and
personal injury in the unlikely event of failure. As a matter of policy, TURCK
does NOT recommend the installation of electronic controls as the sole
device FOR THE PROTECTION OF PERSONNEL
in connection with power driven presses, brakes, shears and similar
equipment and, therefore, the customer should build in redundancy or dual
control using approved safety devices for these applications.

TURCK Products Warranty Terms and Conditions

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