Watlow Series V4 - Manual (Page 17)

NOTE:
Details of a “Note”
appear here in the
narrow margin on the
outside of each page.
CAUTION:
Details of a “Caution”
appear here in the
narrow margin on the
outside of each page.
WARNING:
Details of a
“Warning” appear
here in the narrow
margin on the outside
of each page.
Quality and
Mission
Statement:
Watlow Controls will be the
world’s best supplier of
industrial temperature
control products, services,
and systems by exceeding
our customers’,
employees’, and
shareholders’
expectations.
TOTAL
CUSTOMER
SATISFACTION
Safety Information
We use note, caution and warning symbols throughout this book to draw
your attention to important operational and safety information.
A “NOTE” marks a short message in the margin to alert you to an important
detail.
A “CAUTION” safety alert appears with information that is important for
protecting your equipment and performance. Be especially careful to read
and follow all cautions that apply to your application.
A “WARNING” safety alert appears with information that is important for
protecting you, others and equipment from damage. Pay very close attention
to all warnings that apply to your application.
The safety alert symbol,
ç
, (an exclamation point in a triangle) precedes a gen-
eral CAUTION or WARNING statement.
The electrical hazard symbol,
Ó
,
(a lightning bolt in a triangle) precedes an
electric shock hazard CAUTION or WARNING safety statement.
Technical Assistance
If you encounter a problem with your Watlow controller, see the Trouble-
shooting Table and review all of your configuration information to verify that
your selections are consistent with your application: inputs; outputs;
alarms; limits; etc. If the problem persists after checking the above, you can
get technical assistance from your local Watlow representative, or by dialing
(507) 454-5300.
An applications engineer will discuss your application with you.
Please have the following information available when calling:
• Complete model number • All configuration information
• User’s Manual • Diagnostic menu readings
Your Feedback
Your comments or suggestions on this manual are welcome. Please send them to:
Technical Writer, Watlow Controls, 1241 Bundy Blvd., P.O. Box 5580, Winona,
MN 55987-5580. The Series V4 User’s Manual is copyrighted by Watlow Winona,
Inc., © July 1998, with all rights reserved.
How to Reach Us
• Phone: (507) 454-5300.
• Fax: (507) 452-4507.
• For technical support, ask for an Applications Engineer.
• To place an order, ask for Customer Service.
• To discuss a custom option, ask for a Series V4 Product Manager.
Warranty
The Watlow Series V4 is warranted to be free of defects in material and
workmanship for 36 months after delivery to the first purchaser for use,
providing that the units have not been misapplied. Since Watlow has no
control over their use, and sometimes misuse, we cannot guarantee against
failure. Watlow's obligations hereunder, at Watlow's option, are limited to
replacement, repair or refund of purchase price, and parts which upon
examination prove to be defective within the warranty period specified. This
warranty does not apply to damage resulting from transportation, alter-
ation, misuse, or abuse.
Returns
• Call or fax Customer Service for a Return Material Authorization (RMA)
number before returning a controller.
• Put the RMA number on the shipping label, and also on a written description
of the problem.
• A restocking charge of 20% of the net price is charged for all standard units
returned to stock.