Appendix b – support, Hardware support, Software support – Boltek NexStorm Lite User Manual
Page 51: Appendix b – support hardware support
Lightning Detection Software, Version 1.0
APPENDIX B – SUPPORT
Hardware support
For hardware related issues or problems with the Boltek StormTracker PCI device driver for Windows, please
contact Boltek at
Software support
Before contacting support please visit our
and
to see if the problem that you are
experiencing has already been reported, or if there are any software upgrades, solutions or workarounds
available that may solve your problem.
You should also always try to replicate the problem with NexStorm running standalone on the computer
where the problem was initially observed. This is to rule out any incompatibilities caused by other applications
that may be running on the same computer as NexStorm.
If all else fails and you are unable to solve your problem please contact us or post your support issue on our
message board. The software support email address is
Edition: 5/L1
2007-09-02
© 2007 Astrogenic Systems
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