Burcam 300403 EMERGENCY BACK UP PUMP 12V - Manual (Page 6)

TROUBLE SHOOTING GUIDE CHECKLIST
NEVER MAKE ADJUSTMENTS TO ANY ELECTRICAL APPLIANCE OR PRODUCT WITH THE POWER CONNECTED.
DON’T JUST UNSCREW THE FUSE OR TRIP THE BREAKER, REMOVE THE POWER FROM THE RECEPTACLE.
Check all connections.
Check battery and replace if low or defective.
Check that float switch tether is long enough to
allow pump to operate.
Check the internal fuse located inside the control
box.
Pull the charger from the wall outlet and remove.
If the fuse is blown, replace it with a 15 amp
automotive type fuse.
Check battery and replace if low or defective.
Unplug pump andn check to see if impeller is
free to turn. If impeller is locked, remove the 4
screws on the bottom of the pump to release the
housing around the impeller.
Remove the obstructions
Reassemble pump and reconnect.
Check to make sure a check valve is installed
and functionning between primary pump
discharge and emergency sump pump elbow
fitting.
Check for obstruction and clear if necessary.
Check that pump is rotated 45
0 in elbow fitting as
shown on picture #2.
Pump is not install at 45 0 angle.
Clean out to hole and replace cover.
If the discharge is too high, a separate line may
be required with a lower discharge height.
Check battery and replace if low or defective.
Tether lenght should be at least 2”. Adjust if
necessary. CAUTION : Ensure tether will swing
freely without obstruction.
Install check valve or repair as required.
TROUBLE PROBABLE CAUSE REMEDIES
Pump won’t run.
Motors hums
but pumps won’t
run.
Pump runs but
pumps very little
or no water.
Pump cycles
too frequently.
TO THE END CONSUMER
If you have any problems with the product, before advising the store, where you’ve
purchased the pump, please contact us at 514 337-4415 , and ask for our sales department,
and they will be pleased to help you with any questions you might have, concerning your
installation.
Connections not secure.
Low or defective battery.
Float switch unable to swing up and down as
needed.
Defective or blown fuse.
Defective battery.
Impeller is locked.
Check valve missing or improperly installed.
Obstruction in discharge pipe.
Pump not rotated 45
0 .
Pump air locked.
Discharge pipe lenght and/or height exceeds
capacity of pump.
Low or defective battery.
Tether lenght too short on float switch.
Main check valve located between the
discharge of the primary pump and the
emergency pump elbow fitting or the
emergency pump check valve not installed or
working properly.
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