Elitegroup A900 (V2.1) - Manual (Page 47)

C C h h a a p p t t e e r r 4 4
Troubleshooting
This chapter describes locating and solving problems that you may
encounter while using your computer.
Locating a Problem
Problems with your computer can be caused by something as minor as
an unplugged power cord – or as major as a damaged hard disk. The
information in this chapter is designed to help you find and solve
minor problems. If you try all the suggested solutions and you still
have a problem, make a list of what steps you have taken to correct
the problem and contact your dealer.
Successful troubleshooting is the result of careful observation,
deductive reasoning, and an organized approach to solving the
problem.
The problems that you will encounter can be divided into two basic
categories: hardware problems and software problems. Hardware
problems can be further divided into electrical and mechanical
problems. You will know you have a hardware problem if the screen
is dark, the computer cannot read the disk drives, or you get an error
message during the Power-On Self Test (POST).
Software errors can occur at several levels. The ROM BIOS and the
operating system can give you a large number of error messages. On
top of this, each application software package has its own set of error
messages. It is important to determine whether the software error
message you are getting is from the application or the operating
system.
Once you know this, you can look in the respective manual for a
solution to the problem.
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