Elitegroup M31EI v.5 User Manual

Page 16

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chapter 5 trouble shooting

5-16

Firewire (IEEE1394) and USB2.0 Problems

The USB device does not work -
„

Windows NT 4.0 does not support USB protocols

„

Check the settings in the Windows Control Panel.

„

Make sure you have installed the necessary device

drivers.
„

Contact the device vendor for additional support.

The IEEE1394 port does not work -
„

Go to [Start > Settings > Control Panel > System >

Hardware > Device Manager]. You should see an entry which

reads “Texas Instrument OHCI Compliant IEEE 1394 Host

Controllers”. If it does not exist, Windows has not detected the

host controller or the device driver has not been installed

properly. If there is a yellow mark or red-cross on the 1394 host

controller, it may be a device or resource conflict. Replace or

update the device driver from the factory CD-ROM disk or

consult Windows manual on how to solve the resource conflict

problem.
„

Make sure the cable is fully connected.

„

Make sure you have installed the necessary device

drivers.
„

Contact the device vendor for additional support.

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