Audio problems – Elitegroup G10IL1 User Manual

Page 67

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Be sure all the device drivers are installed properly. For
example, without the audio driver properly installed, the
speakers and microphone will not work.

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If external devices such as USB camera, scanner, printer do
not function correctly when connected to the system, it is
usually the device’s own problem. Consult the device’s
manufacturer first.

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Some software programs, which have not gone through
rigorous coding and testing, may cause problems during your
routine use. Consult the software vendor for problem solving.

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Legacy peripheral are not plug-and-play capable. You need
to restart the system with these devices powered up and
connected first.

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Be sure to go to BIOS SETUP and load DEFAULT SETTING
after BIOS re-flash.

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Be sure the Quick Key Lockout Switch on the bottom of the
computer is not engaged; otherwise the quick keys will not
work.

Audio Problems

No speaker output

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Software volume control is turned down in Microsoft Sound
System or is muted. Double-click the speaker icon on the
lower right corner of the taskbar to see if the speaker has
been muted or turned down all the way.

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Most audio problems are software-related. If your computer
worked before, chances are software may have been set
incorrectly.

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Go to [Start > Settings > Control Panel] and double-click the
Sounds and Audio Devices icon. In the Audio page, make
sure that the audio codec mentioned in the spec is the
default playback device.

Sound cannot be recorded

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You will need to plug-in an external microphone to the
microphone connector to record sound.

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Double-click the speaker icon on the lower right corner of the
taskbar to see if the microphone has been muted.

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Click Options and select Properties.

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Select Recording and click the OK button.

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