Elitegroup G11 ID4 System - Manual (Page 20)

14
Trouble Shooting
• Change the desktop background
• Select a screen saver
• Select colors and appearance options for icons and characters
• Set resolution and colors by using Display Settings options.
Problem: Ripple on screen
Troubleshooting and problem resolution:
1. Check for devices located less than one meter from the computer such as
refrigerators, electric fans, electric dryers, UPSs, regulators, fluorescent lamps
or other computers that may be generating magnetic interference.
2. Move any interfering devices away from the computer.
3. If the problem persists, consult with our Service.
Troubleshooting Audio Problems
Problem: No sound from integrated speakers.
Troubleshooting and problem resolution:
• Adjust the windows volume control — Double-click the speaker icon in the
lower-right corner of your screen. Ensure that the volume is turned up and that
the sound is not muted. Adjust the volume, bass, or treble controls to eliminate
distortion.
• Reinstall the audio driver.
• Disconnect headphones from the headphone connector — Sound from the
speakers is automatically disabled when headphones are connected to the
computer’s side-panel headphone connector.
Problem: No sound from headphones.
Troubleshooting and problem resolution:
• Check the headphone cable connection — Ensure that the headphone cable is
securely inserted into the headphone connector.
• Adjust the windows volume control — Click or double-click the speaker icon
in the lower-right corner of your screen. Ensure that the volume is turned up and
that the sound is not muted.