Elitegroup G11 ID2 System - Manual (Page 19)

13
Trouble Shooting
Chapter 2
Trouble Shooting
Start up problems during assembly
After assembling the PC for the first time you may experience some start up
problems. Before calling for technical support or returning for warranty, this chapter
may help to address some of the common questions using some basic troubleshooting
tips.
Solving Problems
Follow these tips when you troubleshoot your computer:
• If you added or removed a part before the problem started, review the
installation procedures and ensure that the part is correctly installed.
• If a peripheral device does not work, ensure that the device is properly
connected.
• If an error message appears on the screen, write down the exact message. This
message may help support personnel diagnose and fix the problem(s).
• If an error message occurs in a program, see the program’s documentation.
Display Problems
Problem: Blank screen or no image is displayed on the monitor.
Troubleshooting and problem resolution:
Check that the LCD/LED screen has been turned on; If not, press the LCD/LED
On/Off button to turn on the LCD/LED.
If still cannot solve the problem, contact to our Customer Service.
Problem: You need to change display property settings.
Setting display background and icon properties:
1. Right-click the desktop anywhere except over an icon, then select Personalize
from the pop-up menu.
2. From here, select the appropriate options to:
Note: The procedures in this document were written for the Windows
default view, so they may not apply if you set your computer to the
Windows Classic view.