Source Green Heat SGH-500-1PC - Manual (Page 13)

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Limited Manufacturer Warranty
1 Year Limited Warranty: SOURCE GREENHEAT warrants this heater against defects in
materials and workmanship on functional parts, for a period of one year from the original date of
purchase. Your sales receipt showing the date of purchase of the product is your proof of
purchase. Keep it in a safe place for future reference.
Manufacturer Warranty
All SOURCE GREENHEAT products are manufactured with the highest quality materials and
are warranted to be free from defects in material and workmanship at the time of purchase. This
limited warranty applies to products manufactured or distributed by the SOURCE GREENHEAT
brand name, are delivered in the continental United States, and extends to the original purchaser, or
gift recipient. This warranty becomes valid at the time of purchase and terminates either by the
specified time frame listed above and/or owner transfer (unless otherwise authorized by SOURCE
GREENHEAT, as the manufacturer). Any extended warranties (warranties that cover above and
beyond this manufacturer warranty) that are sold through a retailer or third party, are not directly
correlated with this SOURCE GREENHEAT limited warranty, and may be redirected to said
retailer or third party for coverage.
Extent of Warranty
This warranty extends through the manufacturer of the product, and covers functional parts only.
Cosmetics are not covered, unless unequivocally determined it is a manufacturer/workmanship
defect. Note that surface cracks are not considered defects in material or workmanship, as they are
normal characteristics of all wood. Unless SOURCE GREENHEAT was the direct shipper,
shipping damage should be addressed with the shipping company, retailer, or place of purchase,
prior to making a claim to SOURCE GREENHEAT, as the manufacturer.
The manufacturer's sole obligation under this warranty shall be limited to furnishing the original
purchaser replacement parts for units deemed repairable by the SOURCE GREENHEAT
warranty department. The purchaser may also opt to ship the product to SOURCE GREENHEAT to
have it repaired. The purchaser will be responsible to prepay any shipping charges (both ways),
export taxes, custom duties and taxes, or any other charges associated with the transportation of the
unit. In addition, the purchaser is responsible for insuring any parts shipped or returned, if desired.
For products the warranty department deems un-repairable, or discontinued, SOURCE
GREENHEAT reserves the right to issue a refurbished product, or product similar in size and
functionality as a replacement for the defective unit, if available. All exchanged parts and products
replaced under this warranty will become the property of SOURCE GREENHEAT. SOURCE
GREENHEAT reserves the right to change manufacturers of replacement parts or products for use,
in order to cover any existing warranty. Any parts determined defective may asked to be returned to
SOURCE GREENHEAT or its representatives to validate a claim. Non-Warranty replacement
parts will be warranted 30 days from the time the purchaser receives them.
The purchaser must present SOURCE GREENHEAT with proof of purchase documents
(including the date of purchase) if requested. Any evidence of alteration, erasing, or forgery of
proof of purchase documents will be just cause to VOID this limited warranty. Products, in which
the serial number has been defaced or removed, are not eligible for warranty coverage.
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