Source Green Heat SGH-IFP1500 User Manual
Page 11
SGHIFP1500
Printed in China
11
Customer Service and Support
To Obtain Warranty Support or Advice, Please Complete These Two Easy Steps:
Contact SOURCE GREENHEAT PRODUCTS Technical Support
:
Phone
:
1-866-484-2066 or 1-214-614-2509
Visit us
: www.Sourcegreenheat.com
You will need to provide the unit's model number, serial number (
located
on the heater’s front panel, rear panel, or on the box),
date of
purchase, retailer of purchase, a daytime phone number, and possibly a
copy of your receipt.
Be Patient, Clear, and Concise.
Describe the issue and symptoms you have for, and about the product. A
certified SOURCE GREENHEAT Technical Support agent will give you an
evaluation of your issue and your resolution options. If the answer is not
available at that time, you will be referred to the appropriate channels, or
given a call/e-mail back within 72 hours with an answer or resolution.
*E-Mail is the Preferred Method of Communication