Star Water Systems HSPJ100 (Flint & Walling) - Manual (Page 3)

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Troubleshooting Chart
SyMPTOM POSSIBLE CAUSE(S) CORRECTIvE ACTION
Motor will not run 1. Disconnect switch is off
2. Fuse is blown
3. Starting switch is defective
4. Wires at motor are loose, disconnected
or wired incorrectly.
1. Be sure switch is on
2. Replace fuse
3. Replace starting switch
4. Refer to wiring instructions. Check and
tighten all wiring.
Capacitor voltage may
be hazardous. To discharge capacitor, touch
short capacitor terminals with an insulated
screwdriver. BE SURE to hold handle of
screwdriver while making contact with
capacitor terminals.
Motor runs hot and overload kicks
off 1. Motor is wired incorrectly
2. Voltage is too low
3. Pump house not properly vented 1. Refer to wiring instructions
2. Check with power company. Install heavier
wiring if wire size is too small (See Wiring
Chart).
3. Be sure pump has sufficient ventilation to
cool the motor
Motor runs but no water is
delivered. NOTE: Check prime
before looking for other causes.
Unscrew priming plug and see if
water is in priming hole. 1. Pump in new installation did not pick
up prime through:
a. Improper priming
b. Air leaks
c. Leaking foot valve
2. Pump has lost prime through:
a. Air leaks
b. Water level below suction of pump
3. Impeller is plugged
4. Check valve or foot valve is stuck in
closed position
5. Pipes are frozen
6. Foot valve and/or strainer are buried in
sand or mud
New Installation:
a. Re-prime according to instructions
b. Check all connections on suction line
c. Replace foot valve
2. Existing Installations:
a. Check all connections on suction line and
shaft seal
b. Lower suction line into water and re-prime.
If receding water level in well exceeds
suction lift, a deep well pump is needed
3. Clean impeller
4. Replace check valve or foot valve
5. Thaw pipes. Bury pipe below frost line. Heat
pit or pump house
6. Raise foot valve and/or strainer above well
bottom
Pump does not deliver water to full
capacity 1. Water level in well is lower than
estimated
1. A deep well jet pump may be needed (over
25 ft. (7.6M) to water)
2. Steel piping (if used) is corroded or
limed, causing excess friction
2. Replace with plastic pipe where possible,
otherwise with new steel pipe
3. Piping is too small in size 3. Use larger piping
2. Remove plug from lower front face of pump.
3. Drain all piping below the frost line, or store piping
indoors.
4. Store pump indoors.
See Figure 5 for replacement parts.