Avigilon ACC Gateway Version 5.2 - Manual (Page 9)

Introduction
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For More Information
Visit Avigilon at http://www.avigilon.com/ for additional product documentation.
Avigilon Training Center
The Avigilon Training Center provides free online training videos that demonstrate how to set up
and use the Avigilon Surveillance System. Register online at the Avigilon Partner Portal site to
begin:
http://avigilon.force.com/login
Support
For additional support information, visit http://avigilon.com/support-and-downloads/ .
The Avigilon Partner Portal also provides self-directed support resources - register and login at
http://avigilon.force.com/login .
Regular Avigilon Technical Support is available Monday to Friday from 12:00 a.m. to 6:00 p.m.
Pacific Standard Time (PST):
 North America: +1.888.281.5182 option 1
 International: +800.4567.8988 or +1.604.629.5182 option 1
Emergency Technical Support is available 24/7:
 North America: +1.888.281.5182 option 1 then dial 9
 International: +800.4567.8988 or +1.604.629.5182 option 1 then dial 9
E-mails can be sent to: [email protected] .
Upgrades
Software and firmware upgrades will be made available for download as they become available.
Check
http://avigilon.com/support-and-downloads/ for available upgrades.