GEAR4 Espresso - Manual (Page 4)

User Manual | Espresso | GEAR4 4
GEAR4
One Year Warranty
Disruptive Hong Kong Limited, trading as
GEAR4, warrants this product to be free from
defects in workmanship and materials at the
point of sale. Subject to this product being used
in accordance with its instructions for use, the
product shall continue to be free from defects,
for a period of one (1) year from the date of
original purchase.
Any damage or defects caused by a failure
to follow the instructions which relate to this
product or as the result of an accident, abuse,
misuse, misapplication, product modification,
faulty ancillary equipment, improper voltage
or current, lightning or other acts of God,
commercial non-home use, normal wear and
tear, shipping damage or loss, damage to
digital media players or damage caused by the
actions of anyone other than Disruptive Hong
Kong Limited are expressly excluded from the
warranty stated above.
Disruptive Hong Kong Limited will, at its sole
election, repair or replace any product that
proves to be defective in either or both of
workmanship or materials and as covered
by this warranty. If the product is no longer
manufactured or is out of stock at or after the
time Disruptive Hong Kong Limited learns of the
warranty claim, Disruptive Hong Kong Limited
may, at its sole election, replace your product
with a similar product.
Disruptive Hong Kong Limited’s liability is limited
to the repair or replacement, of any defective
product under warranty and any incidental
or consequential damages are expressly
excluded to the fullest extent permitted by law.
This warranty is not transferable and does not
extend to users other than the person who
originally purchased the product.
Nothing in this manual shall limit or exclude
liability of Disruptive Hong Kong Limited
for death or personal injury resulting from
Disruptive Hong Kong Limited’s negligence, for
fraud or fraudulent misrepresentation or breach
of the terms implied by Section 12 of the Sale of
Goods Act 1979.
This warranty gives you specific legal rights in
addition to the ones afforded you by the laws of
your country. This warranty is not intended to
operate to limit such legal rights.
Australian Consumer Law
In Australia, the Trade Practices (Australian
Consumer Law) Amendment Regulations
2010 (No. 1) apply. Our goods come with
guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled
to a replacement or refund for a major failure
and for compensation for any other reasonably
foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if
the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
Return Policy /
Warranty Service
Warranty claims will only be valid when proof
of purchase is supplied to Disruptive Hong
Kong Limited to evidence that the product was
purchased from an authorised Disruptive Hong
Kong Limited dealer and that the claim is within
one (1) year of purchase.
To make a warranty claim you must first contact
Disruptive Hong Kong Limited by email to
[email protected] or write to: Disruptive
Hong Kong Ltd, Rm 2002, 20/F King Palace
Plaza , 52A Sha Tsui Road, Tsuen Wan, Hong
Kong stating your name, full postal address,
contact telephone number, the name of the
product and its serial number, date and place
of purchase and a detailed description of the
problem you are experiencing.
If the defect is covered by this warranty then
you will be provided with an authorisation
number and instructions for return shipment.
Where possible, you must send to Disruptive
Hong Kong Limited the damaged or defective
product. The returned product MUST be
accompanied by the original proof of purchase.
We highly recommend that you retain a copy of
this proof of purchase for your records.
To avoid any additional charges, all returns and
exchanges must include the original packing
materials, product box, all included accessories
which may include, but not necessarily be
limited to, power adapters or power cords,
connecting cables, remote controls, adapters,
inserts, cards and instruction manuals. The
absence of any of the aforementioned items
may mean that you incur a charge for their
replacement. Disruptive Hong Kong Limited
shall not be liable for any indirect or direct
consequential loss.
Disruptive Hong Kong Limited shall not be
responsible for lost or damaged products
during shipment. Any product returned without
the original proof of purchase will be returned
without being examined or tested and such
return shall be at the customer’s expense.