Thermo Fisher Scientific CyberScan PC 510 - Manual (Page 55)

Instruction Manual PC 510
51
19 WARRANTY
The PC510 bench meter is supplied with a 3-year warranty from manufacturing defects and
electrodes for 6 months from the date of purchase.
If repair or adjustment is necessary and has not been the result of abuse or misuse within the
designated period, please return – freight pre-paid – and correction will be made without charge.
Eutech Instruments/ Oakton Instruments will determine if the product problem is due to deviations or
customer misuse.
Out of warranty products will be repaired on a charged basis.
Exclusions
The warranty on your instrument shall not apply to defects resulting from:
• Improper or inadequate maintenance by customer
• Unauthorised modification or misuse
• Operation outside of the environment specifications of the products
20 RETURN OF ITEMS
Authorisation must be obtained from our Customer Service Department or authorised distributor
before returning items for any reason. A “Return Goods Authorisation” (RGA) form is available through
our Authorised Distributor. Please include data regarding the reason the items are to be returned. For
your protection, items must be carefully packed to prevent damage in shipment and insured against
possible damage or loss. Eutech Instruments/ Oakton Instruments will not be responsible for damage
resulting from careless or insufficient packing. A restocking charge will be made on all unauthorised
returns.
NOTE: Eutech Instruments Pte Ltd/ Oakton Instruments reserves the right to make improvements in
design, construction, and appearance of products without notice.