Guarantee & servicing – Time Electronics 1040 Resistance Decade Box User Manual

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1040 Technical Manual

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5. Guarantee & Servicing

Guarantee Period
This unit is guaranteed against defects in materials and workmanship for a period of

one

year from its delivery to the customer.

We maintain comprehensive after sales facilities and the unit can, if necessary be returned

to us for servicing. During this period, Time Electronics Ltd will, at its discretion, repair or

replace the defective items. For servicing under guarantee, the instrument type and serial

number must always be quoted, together with details of any fault and the service required.

The purchaser of the instrument must prepay all shipping charges. Time Electronics Ltd will

pay return shipping charges.

This guarantee is void if servicing has been attempted by an unauthorised person or agent.

If, during the guarantee period, failure is due to misuse or abuse of the unit, the repair will be

put in hand without delay and charged unless other instructions are received.

Please note that if you require a new UKAS Certificate during the warranty period, this will

be charged at the current rate on our price list.

Service After Guarantee Period
Even after the guarantee period has expired, Time Electronics Ltd., can still service your

instrument. As the manufacturer, we have the specialised knowledge needed to keep your

instrument in peak condition and we also maintain a comprehensive spare parts service.

Please enclose details of the service required and your full company details including a

contact name when returning for servicing.

Returning Instruments
When returning instruments, please ensure that they have been adequately packed,

preferably in the original packing supplied.

Time Electronics Ltd will not accept

responsibility for units returned damaged. Please ensure that all units have details of the

service required and all relevant paperwork.

Send the instrument, shipping charges paid to:-

Time Electronics Ltd

Botany Industrial Estate, Tonbridge, Kent, TN9 1RH

Tel: +44(0)1732 355993 Fax: +44(0)1732 770312

Email: [email protected]

Web Site:

www.TimeElectronics.com

Disposal of your old equipment

1. When this crossed-out wheeled bin symbol is attached to a product it means the

product is covered by the European Directive 2002/96/EC.

2. All electrical and electronic products should be disposed of separately from the

municipal waste stream via designated collection facilities appointed by the

government or the local authorities.

3. The correct disposal of your old appliance will help prevent potential negative

consequences for the environment and human health.

4. For more detailed information about disposal of your old appliance, please contact

your city office, waste disposal service or return to Time Electronics.

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