ZAGG ZAGGkeys PRO/PROplus for iPad 2, 3, & 4 - Manual (Page 9)

WHAT TO DO IF THE iPAD® DOES NOT RESPOND TO
THE ZAGGkeys PRO/PROplus.
A FEW THINGS CAN CAUSE THIS PROBLEM:
-DEAD BATTERY
-NEED TO PAIR THE ZAGGkeys PRO/PROplus
TO YOUR iPAD® AGAIN
-OLD iPAD® SOFTWARE
-PROBLEM WITH ZAGGkeys PRO/PROplus
PLEASE FOLLOW THE LIST BELOW TO FIND THE
PROBLEM AND APPROPRIATE SOLUTION.
1. RESTART YOUR iPAD® BY HOLDING DOWN THE
HOME AND POWER BUTTON SIMULTANEOUSLY
UNTIL IT RESETS. LET GO OF THE BUTTONS
WHEN YOU SEE THE APPLE® LOGO.
2. TURN OFF ZAGGkeys PRO/PROplus .
3. TURN THE ZAGGkeys PRO/PROplus ON. YOU
SHOULD SEE THE CAPS LOCK LIGHT TURN ON
FOR ABOUT 4 SECONDS AND THEN TURN OFF.
IF NOT, CHARGE YOUR ZAGGkeys
PRO/PROplus .
4. AFTER CHARGING, SLIDE THE POWER SWITCH
ON. IF THE CAPS LOCK LIGHT DOES NOT
ILLUMINATE FOR A FEW SECONDS AND GO DIM,
YOU MAY HAVE A PROBLEM WITH YOUR ZAGGkeys
PRO/PROplus . PLEASE CONTACT CUSTOMER
SUPPORT AT ZAGG.COM TO RESOLVE THIS PROBLEM.
TROUBLESHOOTING