Setra System Model 265 - Manual (Page 4)

4
159 Swanson Road, Boxborough, MA 01719-1304
Tel: 800-257-3872/978-263-1400
SS2009 Rev.G 08/25/09
6.0 RETURNING PRODUCTS FOR REPAIR
Please contact a Setra application engineer (800-257-3872, 978-263-1400) before
returning unit for repair to review information relative to your application. Many times
only minor field adjustments may be necessary. When returning a product to Setra,
the material should be carefully packaged and shipped prepaid to:
Setra Systems, Inc.
159 Swanson Road
Boxborough, MA 01719-1304
Attn: Repair Department
To assure prompt handling, please supply the following information and include it
inside the package or returned material:
1. Name and phone number of person to contact.
2. Shipping and billing instructions.
3. Full description of the malfunction.
4. Identify any hazardous material used with product.
Notes: Please remove any pressure fittings and plumbing that you have installed and
enclose any required mating electrical connectors and wiring diagrams.
Allow approximately 3 weeks after receipt at Setra for the repair and return of the unit.
Non-warranty repairs will not be made without customer approval and a purchase
order to cover repair charges.
Calibration Services
Setra maintains a complete calibration facility that is traceable to the National Institute
of Standards & Technology (NIST). If you would like to recalibrate or recertify your
Setra pressure transducers or transmitters, please call our Repair Department at 800-
257-3872 (978-263-1400) for scheduling.
7.0 WARRANTY AND LIMITATION OF LIABILITY
SETRA warrants its Model 265 Transducer products to the original consumer purchaser against defects for a
period of one year from the date of sale by SETRA, as shown in its shipping documents.
Without charge, SETRA will repair or replace products found to have manufacturing defects within the warranty
period.
The serial number or date code must not have been removed, defaced or otherwise changed.
SETRA must be notified in advance of any returns; any products returned to SETRA must be transportation
prepaid.
The foregoing warranty is in lieu of all warranties, express, implied or statutory, including but not limited to, any
implied warranty of merchantability for a particular purpose.
SETRA’s liability for breach of warranty is limited to repair or replacement, or if the goods cannot be repaired
or replaced, to a refund of the purchase price. SETRA’s liability for all other breaches is limited to a refund of
the purchase price. In no instance shall SETRA be liable for incidental or consequential damages arising from a
breach of warranty, or from the use or installation of its products.
No representative or person is authorized to give any warranty other than as set out above or to assume for
SETRA any other liability in connection with the sale of its products.
For all CE technical questions, contact Setra Systems, USA. EU customers may contact our EU representative,
Hengstler GmbH, Uhlandstr, 49, 78554 Aldingen, Germany (Tel: +49-7424-890; Fax: +49-7424-89500)