Setra System Model 276 User Manual
Page 2
RETURNING PRODUCTS FOR REPAIR
Please contact Setra (1-800-257-3872, 978-263-1400) before returning unit for repair to review informa-
tion relative to your application. When returning a product to Setra, the material should be carefully
packaged and shipped prepaid to:
Setra Systems, Inc.
159 Swanson Road
Boxborough, MA 01719
Attn: Repair Department
To assure prompt handling, please supply the following information and include it inside the package of
returned material:
1. Name and phone number of person to contact.
2. Shipping and billing instructions.
3. Full description of the malfunction.
4. Identify any hazardous material used with product.
Notes: Please remove any pressure fittings and plumbing that you have installed and enclose any
required mating electrical connectors and wiring diagrams.
Allow approximately 3 weeks after receipt at Setra for the repair and return of the unit.
Non-warranty repairs will not be made without customer approval and a purchase order to cover repair
charges.
LIMITED WARRANTY AND LIMITATION OF LIABILITY
SETRA warrants its products to be free from defects in materials and workmanship, subject to the following terms and
conditions:
Without charge, SETRA will repair or replace products found to be defective in materials or workmanship within the
warranty period; provided that:
a)
the product has not been subjected to abuse, neglect, accident, incorrect wiring not our own, improper
installation or servicing, or use in violation of instructions furnished by SETRA;
b)
the product has not been repaired or altered by anyone except SETRA for its authorized service agencies;
c)
the serial number or date code has not been removed, defaced, or otherwise changed; and
d)
examination discloses, in the judgment of SETRA, the defect in materials or workmanship developed under
normal installation, use and service;
e)
SETRA is notified in advance of and the product is returned to SETRA transportation prepaid.
Unless otherwise specified in a manual or warranty card, or agreed to in a writing signed by a SETRA officer, SETRA
pressure and acceleration products shall be warranted for one year from date of sale.
The foregoing warranty is in lieu of all warranties, express, implied or statutory, including but not limited to, any
implied warranty of merchantability for a particular purpose.
SETRA’s liability for breach of warranty is limited to repair or replacement, or if the goods cannot be repaired or
replaced, to a refund of the purchase price. SETRA’s liability for all other breaches is limited to a refund of the
purchase price. In no instance shall SETRA be liable for incidental or consequential damages arising from a breach
of warranty, or from the use or installation of its products.
No representative or person is authorized to give any warranty other than as set out above or to assume
for SETRA
any other liability in connection with the sale of its products.
159 Swanson Road, Boxborough, MA 01719-1304; 800-257-3872;
(978) 263-1400; Fax. 978-264-0292; WEB;
www.setra.com;
E-mail: [email protected]