Audio Authority 1372A - Manual (Page 10)

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8.0 LIMITED WARRANTY
If any consumer product from Audio Authority fails due to defects in
materials or workmanship within one year from the date of the original
sale to the end-user, Audio Authority guarantees that we will replace the
defective product at no cost. Freight charges for the replacement unit will
be paid by Audio Authority (Ground service only). A copy of the invoice
showing the item number and date of purchase (proof-of-purchase)
must be submitted with the defective unit to constitute a valid in-warranty
claim.
Units that fail after the warranty period has expired may be returned to
the factory for repair at a nominal charge, if not damaged beyond the
point of repair. All freight charges for out-of-warranty returns for repair are
the responsibility of the customer. Units returned for repair must have a
Return Authorization Number assigned by the factory.
This is a limited warranty and is not applicable for products which, in our
opinion, have been damaged, altered, abused, misused, or improperly
installed. Audio Authority makes no other warranties either expressed
or implied, including limitation warranties as to merchantability or fitness
for a particular purpose. Additionally, there are no allowances or credits
available for service work or installation performed in the field by the end
user.
8.1 Warranty Service Procedures
If you suspect a product defect, contact Audio Authority’s Technical
Service Department at 800-322-8346 or 859-233-4599 for assistance
in verifying the problem. If a defect or potential defect is suspected, a
replacement unit will be shipped immediately on a defect-exchange basis
and a Return Authorization Number will be issued for the return of the
defective product. Replacement units are sent out at the Manufacturer’s
Suggested Retail Price which is debited to the Customer’s Credit
Card at the time of shipment. Once we receive the defective unit
back at the factory, it will be evaluated under the conditions of this
warranty and if found to be in-warranty, a full credit will be issued to the
Customer’s Credit Card. Return freight charges for the defective unit
are the customer’s responsibility. Please contact our Technical Service
Department for complete details concerning all in and out of warranty
service matters.
We appreciate your confidence in our products and services and will
always strive to meet or exceed your needs.