Brother HL 4570CDWT User Manual

Page 78

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Troubleshooting

73

8

Is there a wireless
computer, Bluetooth
supported device,
microwave oven or digital
cordless phone near the
Brother machine or the
WLAN access point/router?

wireless

Move all the devices away from Brother machine or WLAN access
point/router.

Brother machine cannot print over the network.
Brother machine is not found on the network even after the successful installation.

Question

Interface Solution

Are you using security
software?

wired/
wireless

See I'm using security software. on page 75.

Is your Brother machine
assigned with an available
IP address?

wired/
wireless

Confirm the IP address and the Subnet Mask

Verify that both the IP addresses and Subnet Masks of your computer
and the Brother machine are correct and located on the same network.
For more information on how to verify the IP address and the Subnet
Mask, ask the network administrator or visit the Brother Solutions Center
at http://solutions.brother.com/.

(Windows

®

)

Confirm the IP address and the Subnet Mask using the Network
Connection Repair Tool.

Use the Network Connection Repair Tool to fix the Brother machine's
network settings. It will assign the correct IP address and the Subnet
Mask.

To use the Network Connection Repair Tool, ask the network
administrator for the details and then follow the steps below:

Note

• (Windows

®

2000 Professional/XP/XP Professional x64 Edition/Windows

Vista

®

/Windows

®

7) You must log on with Administrator rights.

• Make sure that the Brother machine is turned on and is

network-connected to your computer.

Brother machine is not found on the network during the printer driver installation. (continued)

Question

Interface Solution

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