Brother MFC-J4510DW User Manual

Page 38

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Troubleshooting

35

A

(For MFC-J2510/J4510DW/J4710DW)

Failed to upload. Unsupported
file or corrupt data. Confirm
data of file.
(For DCP-J4110DW,
MFC-J2310/J4310DW/J4410DW/J4610DW)

Failed to upload. Unsupported
file or corrupt data. Confirm
data of file.

There is a problem with the file you
are trying to upload, such as one of
the following:

The file exceeds the service’s
limit on number of pixels, file size,
etc.

The file type is not supported.

The file is corrupted.

The file cannot be used.

(For MFC-J2510/J4510DW/J4710DW)

Service temporarily
unavailable. Try again later.
(For DCP-J4110DW,
MFC-J2310/J4310DW/J4410DW/J4610DW)

Service temporarily
unavailable. Try again later.

There is a problem with the service
and it cannot be used now.

Wait and try again. Try accessing the
service from a computer to confirm
whether it is available or not.

(For MFC-J2510/J4510DW/J4710DW)

Incorrect PIN code. Enter PIN
correctly.
(For DCP-J4110DW,
MFC-J2310/J4310DW/J4410DW/J4610DW)

Incorrect PIN code. Enter PIN
correctly.

The PIN registered to the machine is
incorrect. The PIN is the four-digit
number that was entered when
registering the account to the
machine.

Enter the correct PIN.

(For MFC-J2510/J4510DW/J4710DW)

Incorrect or expired ID. Or
this temporary ID is already
used. Enter correctly or
reissue temporary ID.
Temporary ID is valid for 24
hours after it is issued.
(For DCP-J4110DW,
MFC-J2310/J4310DW/J4410DW/J4610DW)

Incorrect or expired ID. Or
this temporary ID is already
used. Enter correctly or
reissue temporary ID.
Temporary ID is valid for 24
hours after it is issued.

The temporary ID that was entered is
incorrect.

Enter the correct temporary ID.

The temporary ID that was entered
has expired. A temporary ID is valid
for 24 hours.

Apply for Brother Web Connect
access again and receive a new
temporary ID, and then use the new
ID to register the account to the
machine (see How to apply for
Brother Web Connect access

on page 7
and How to register and
delete accounts on the machine

on page 9
).

Error Message

Cause

Action

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