Brother MFC-J6520DW User Manual

Page 19

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Troubleshooting

16

3

(For MFC-J6920DW)

No Device
(For MFC-
J3520/J3720/J6520DW
/J6720DW)

No Device

The Brother machine cannot find your
mobile device.

Make sure your machine and mobile
device are in the Wi-Fi Direct™ mode.

Move the mobile device closer to your
Brother machine.

Move your Brother machine and the
mobile device to an obstruction-free
area.

If you are manually configuring the
Wi-Fi Direct™ network, make sure you
have entered the correct password.

If your mobile device has a configuration
page for how to obtain an IP address,
make sure the IP address of your mobile
device has been configured via DHCP.

(For MFC-J6920DW)

A device is
already
connected. Press
[OK].
(For MFC-
J3520/J3720/J6520DW
/J6720DW)

A device is
already
connected. Press
[OK].

Another mobile device is already connected
to the Wi-Fi Direct™ network where the
Brother machine is the G/O.

After the current connection between your
Brother machine and another mobile device
has shut down, try to configure the
Wi-Fi Direct™ settings again. Confirm the
connection status by printing the Network
Configuration Report (see Software and
Network User’s Guide).

I see error messages when configuring Wi-Fi Direct™ from the control panel menu. (continued)

Error Message

Cause

Action

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