Troubleshooting and routine maintenance 12 - 2 – Brother FAX-1820C User Manual

Page 139

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TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2

Data Remains

Print data remains in the machine’s memory.

Re-start printing from your
computer.

Print data remains in the machine’s memory.
The USB cable was unplugged while the
computer was sending the data to the
machine.

Press Stop/Exit. The machine will
cancel the job and eject the page
that is being printed.

DR Mode in
Use

The machine is set to Distinctive Ring mode.
You can not change the Receive Mode from
Manual to another mode.

Set Distinctive Ring to Off.
(See Turning off the Distinctive Ring
on page 5-13.)

High
Temperature

The print heads are too warm.

Allow the machine to cool down.

Ink Empty

One or more of the ink cartridges is empty.
The machine will stop all print operations.
While memory is available, black and white
faxes will be received into memory. If a
sending machine has a color fax, the
machine’s ‘handshake’ will request that the
fax be sent as black and white. If the sending
machine has the ability to convert it, the color
fax will be received into memory as a black
and white fax.

Replace the ink cartridges.
(See Replacing the ink cartridges on
page 12-20.)

Instert
Original

The original was inserted properly.

See Load originals on page 2-1.

Low
Temperature

The print heads are too cold.

Allow the machine to warm up.

Machine Error
XX

The machine has a mechanical problem.

Call Brother Customer Service.
In USA:

1-800-284-4329

In Canada:

1-877-BROTHER

In Montreal: (514) 685-6464

Near Empty

One or more of the ink cartridges are running
out of ink. If a sending machine has a color
fax, the machine’s ‘handshake’ will request
that the fax be sent as black and white. If the
sending machine has the ability to convert it,
the color fax will be received into memory as
a black and white fax.

Order a new ink cartridge.
(See Ordering accessories and
supplies
on page ii.)

No Response/

Busy

The number you dialed does not answer or is
busy.

Verify the number and try again.

Not
Registered

You tried to access a One-Touch or
Speed-Dial number that is not programmed.

Set up the One-Touch or Speed-Dial
number. (See Storing One-Touch
Dial numbers
on page 7-1 and
Storing Speed-Dial numbers on
page 7-3
.)

ERROR MESSAGES

ERROR
MESSAGE

CAUSE

ACTION

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